Timeline
June 2023
Scope
UX Research, UX Design
Type
Personal Project
Understanding the problem
To understand user needs, I conducted primary research with employees across different offices. This led to the development of two key user personas:
Key Insights from Research
From these personas and interviews, three primary pain points emerged:
Spot Unavailability: Employees often arrive to find no available spots, especially during peak hours.
Unauthorized Parking: Visitors or unregistered vehicles frequently occupy reserved spaces.
Noise Pollution: Frequent use of car alarms creates distraction and a noisy environment near office areas.
Ideation
The insights from my research let me to the following project goals:
Provide real-time visibility into available parking spots
Allow employees to reserve a spot before arrival
Enable digital entry and spot verification to prevent misuse
User Flow
To support these goals, I created structured user flows outlining the two core journeys - onboarding and the main parking flow
Digital Wireframes
High-Fidelity Design
Key Solutions
Design System
To ensure consistency across the app, I developed a clean, modern design system
Final Screens
The final interface is designed to be intuitive, efficient, and accessible, available in both light and dark modes.
Conclusion
Parked successfully addresses key employee frustrations by offering real-time visibility, smoother navigation, and secure access. The design process was driven by real user observations, validated through iterations, and grounded in everyday workplace behavior.
Future Enhancements
Integrate payment for reserved spots
Enable carpool coordination
Extend availability tracking to public parking zones
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Last updated July 2025